All Florida health insurers, health maintenance organizations, and other health entities are encouraged to broaden patient access to telehealth services under an Informational Memoranda (OIR-20-06M) issued by Florida Office of Insurance Regulation on April 6.

Titled “Telehealth and Pharmacy Audit Guidance for Response to COVID-19,” the guidance applies to all health insurers, and other health entities regulated by OIR, and all Pharmacy Benefit Managers registered to do business in Florida. Providers are encouraged to use technology to help combat the spread of COVID-19.

Technology is also encouraged as an alternative to the traditional pharmacy audit process. Click on the link to read Informational Memorandum OIR-20-06M.